Billing and the beta
Murmalo is free during the beta. You can use the workspace without a payment card, and no invoice is issued while the beta runs.
What the beta includes
Section titled “What the beta includes”All features described in this help center are available during the beta, including connected channels, the calendar, approvals, analytics and Engagement Rules. Fair-use limits apply so one workspace cannot exhaust a shared provider quota; the app shows a message when a limit is reached.
When paid plans start
Section titled “When paid plans start”Before a paid plan is required, the workspace owner is told in the app and by email. Choosing a plan happens in Settings → Billing. There you can see the plan, its limits, invoices and the payment method on file.
Changes and cancellation
Section titled “Changes and cancellation”The workspace owner can change or cancel a plan from the same page. A cancellation takes effect at the end of the paid period; until then the workspace keeps the features of the current plan. Murmalo does not charge a card that was never added.
Taxes and receipts
Section titled “Taxes and receipts”Invoices include the billing details entered for the workspace. Add a company name and tax identifier before the first invoice if you need them on the receipt.
Questions
Section titled “Questions”Use the Contact link in the footer. Billing questions are answered by a person, not an automated reply.